Data Deletion
Effective date: 23 July 2026 · Last updated: 23 July 2026
Blackbird operates applications and integrations that access data on third-party platforms such as Meta, TikTok, Google, LinkedIn, and Microsoft in order to manage advertising and marketing on behalf of our clients. This page explains how to request deletion of that data. If you have accessed data through one of our apps, you can request its deletion at any time using the instructions below.
How We Handle Deletion
Platforms require every app that accesses user data to give people a way to request that their data be deleted — either through an automated deletion callback or through clear instructions. Blackbird meets this requirement by providing the instructions on this page.
Most data our apps access belongs to our clients and their customers, and we process it only as a service provider on those clients' instructions. We do not sell it, we do not use one client's data for another, and we do not retain it beyond what is needed to deliver the engagement. When you ask us to delete data, we remove it from our systems and confirm once complete.
For Clients & Account Owners
If you authorized one of our applications to access your advertising or analytics account, follow these two steps to revoke access and have your data deleted.
Step 1 — Revoke our app's access on the platform
Meta (Facebook & Instagram)
- Open Meta Business Manager → Business Settings.
- Go to Users → Partners (or Business Integrations in your personal Facebook settings).
- Find Blackbird's app or partner entry and select Remove.
TikTok
- Open TikTok Ads Manager → Assets (or Account Settings).
- Go to Partners / Business Center members.
- Find Blackbird and revoke access.
Google (Ads & Analytics)
- In Google Ads, open Admin → Access and security, or visit your Google Account's Security → Third-party access.
- Find Blackbird's access and select Remove / Revoke.
Step 2 — Email us to confirm deletion
Send an email to hello@blackbird.marketing with the subject line "Data Deletion Request", and include the account(s) or platform(s) involved so we can identify the data. We will delete the platform data and any working copies relating to your accounts within 30 days and confirm once complete.
For Individuals
If you are an individual — for example a customer or lead of one of our clients — and you believe Blackbird holds personal data about you, email hello@blackbird.marketing with the subject line "Data Deletion Request". Tell us as much as you can about the context (for instance, which brand or website you interacted with) so we can locate any data.
Where the data is held on behalf of one of our clients, that client is the data controller. We will forward your request to them and support them in fulfilling it, in line with their own privacy policy and applicable law.
What Happens Next
- We acknowledge every deletion request by email.
- We action deletion within 30 days of a verified request.
- We delete platform data and working copies from our systems and, where applicable, instruct our subprocessors to do the same.
- We confirm to you in writing once deletion is complete.
- Where a legal obligation requires us to retain specific records for longer, we will tell you what is retained and why.
Contact
Black Bird Marketing SH.P.K. (trading as Blackbird)
Bajram Kelmendi Nr. 35, Lok. 27
Prishtinë, Republic of Kosovo
Business registration no. 810042010
Data deletion requests: hello@blackbird.marketing
For full details on how we handle data, see our Privacy Policy.